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I bought a ring and the first time I got a bit of water on it, it changed to a terrible color. I tried reaching out to them and they completely ignored me. They even removed their phone number to avoid phone calls. I wasted several hundred dollars on a piece of crap. I attached pics of the ring before and after. Beware! Of Moon Magic.
Products used:
Ring
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I bought a ring from them for my wife.after 10 months it blackened and a stone setting...
Bought a lovely moonstone adjustable ring in December from Moon Magic and after less than a month...
Hello Leyla,
Thank you for sharing your feedback! We’re so sorry that you experienced an issue with your item.
Upon checking we can see that you have already been in contact with our customer support team and that we have offered the best solution we could.
Please feel free to reconnect with our customer support for any questions you might have.
Kind regards,
Moon Magic