Ordered a Christmas gift. Tracking number is not a true UPS tracking number. The item is clearly lost, they can see by the tracking they have the item never arrived. They want to do USPS investigation which makes no sense. They refuse to refund me until they do a 30 day investigation. The "tracking number" they gave shows the items never made it.
I'll NEVER purchase anything from them again. I'm out $60 and the item