Leslie G.

2 years ago I had hardwood installed in my home, not an inexpensive purchase. Recently, we found a few areas that are now show gaps, so we called 50floor to have them come out and adjust them. Now keep in mind, we were told that this might happen and there would be no problem to fix the issue at no cost. Well that is NOT TRUE! We called and were told we had to pay $150 to repair a gap and that if they had to open a box to repair the gap that would be another $150. Yes, they did not leave us any boxes or individual hardwood planks for situations like this that may come up. We were SHOCKED at the total LACK of support to repair the floor especially after paying such are large amount. Long story short, BUYER BEWARE, 50Floor is NOT what they advertise. We wanted to have them put in hardwood for a family member, but not after this. Recommendation, GO SOMEWHERE ELSE FOR YOUR FLOOR/CARPET PROJECTS!

Purchased the JVX160 pool pump less than 5 years ago and I have had issues every since (VERY BAD DECISION). On 3/5/2024 contacted Leslie's to have a service person come out to repair the pump again because it is leaking and had to turn the pump off. The sent out Eric, who looked at the pump and said the seal (part# *******) needed to be replaced and it was NOT under warranty. He needed to order the part, ok rescheduled for 3/12, got a call from dispatcher stating that Eric was hurt and that they would have to re-schedule another time/day and another technician. Keep in mind, our pool has not been running due to the leak. Finally got a date/time of 3/15 they sent out Ivan who does NOT have any clue what is going on with the pool and says that NOW the pump needs a propeller (part#*******) and we can order it on Amazon and when it is in we can scheduled for someone to install it. My STRONG advise, NEVER, NEVER, NEVER purchase, go to, or request ANYTHING from Leslie's Pool. You get bad equipment, faulty warranty and just plan out BAD service!