Leslie B.

The folks that are supposed to be providing customer service are worthless at best! I asked for help in identifying the city a hacker was fraudulently using my debit card numbers to pay for high dollar Lyft rides. They gave me no help, and provided me with no information whatsoever! Seems to me they accept debit card numbers without the actual card, and they don't seem to bother to verify if the card numbers are being used fraudulently. They accept payment from criminals useing stolen debit card numbers! They did me like that, and they haven't helped me one bit by providing me any information to what city the hacker was using my stolen debit card numbers to pay for Lyft rides. Their customer service folks at the help desk are surely a worthless bunch!