Steve was helpful. I explained that I had forgotten that I signed up and that I was billed twice within a week. I decided well, the first $24.95 charge - which was attempted a couple of times until it finally billed late in the cycle - I'll eat, but the second $24.95 came a little soon thereafter on schedule but messed up my personal cash flow.
Steve got me a refund of the second $24.95 charge, and offered my full access to the site for only $4.95 a month. I will review the site tools to see if it can help me truly find another better paying job. Thanks much to Steve for his help.