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I have ordered a laptop battery from these people and then saw all these negative reviews. Obviously, reading them got me worried so I have emailed the seller and asked for refund threatening to raise a dispute with PayPal. The seller responded with agreement to refund and I got my money back in a couple of days. Now, I feel a bit embarrassed with my panic. Not sure what should put in terms of rating as I have not got the product but the customer service was good so I will put 4.
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