This company does not do an adequate job of promoting "clean check" services. If you submit your serial number and payment, and the device is phone to be lost or stolen via icloud, they cannot unlock and they will not provide the refund. The service is called iCloud unlock, I feel this is pretty misleading. They offered a voucher for future orders, with a promise the stolen iCloud unlock service is coming soon. This company is a scam and is collecting money for services not provided. Never again.