Thumbnail of user leonels12

leonel s.

Contributor Level

Total Points
106

1 Review by leonel

  • FareDepot

9/9/16

On April 24 2016 i purchase a flight ticket to natal Brazil on line from FAREDepot.COM, on the amount of $587.71, at the day of the flight, august 13 2016 at checking baggage and ticket counter i got a surprised information that my plane ticket was cancel,. After calling over 3 hours back and forward the airline main office and the travel agency, no one can't give me an explanation why my flight was cancel, i lost the flight, them. I was told i will get full refund, but never happen. I'm about to file a dispute in small claims court, against faredepot.com, stay away they are scam

Thumbnail of user ryanr38
Ryan R. – FareDepot Rep

Leonel S., we apologize for the inconvenience in your travel booking experience. According to our system regarding your fare that was cancelled by the airline. We reached out the personals responsible for reinstating the fare, unfortunately, they denied. We also sent an email explaining the situation. If you still see funds processing please email it to reservations@faredepot.com. We appreciate your understanding and feedback and we hope you give us another chance. You can call us at 866-860-2929 or email us at reservations@faredepot.com. Check out our 5-Star Reviews: http://bit.ly/2mMVHt7 Thank you, FareDepot Support.

leonel Has Earned 6 Votes

Leonel S.'s review of FareDepot earned 6 Very Helpful votes

leonel hasn’t received any thanks yous.

leonel doesn’t have any fans yet.

leonel isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user pattyrichardd
9/7/21

I booked 4 flights to Greece i went back and for with one of the customer service reps regarding...

Thumbnail of user michailk7
5/18/21

They never refunded for a ticket they were supposed to. Big time thives trying to scam people....