As an owner of 2 rental properties I find Flipkey/TripAdvisor a horrible, frustrating company to work with. Their people are rude, their technology is sketchy and amateurish, their policies are not at all customer centric - and worst of all, they don't care!. I'm so fed up that I'm going to let my listings expire. I hope my Flipkey guests will start using HomeAway/ VRBO instead.