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They shipped me three refrigerator filters in a gray plastic bag. One was damaged in transit and could not be used. I could not get any response from this company by phone or email, so ended up having to mail the damaged filter back to them. I installed a second filter, which worked for 4 months and then started leaking past the o-rings. I just installed the last of the three filters, hoping to get some use out of it. The filters are poor quality, and break when shipped in a plastic bag, plus there is no customer service!
Leonard N.'s review of Filters Fast earned a Very Helpful vote
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I contacted you on april 24th by phone and received a return form for my filter sent it back that...
No explanation as to why I don't have the ice maker. Please inform someone I want to know when it...
Hello Leonard, we can be reached 3 different ways should you have an issue with your order. Email at Support@filtersfast.com, text at 704-228-9166 or our Facebook page. As always, we stand behind our products and should you receive one that is damaged or defective for any reason, we always replace or refund the product. Please email your order number to Lindsey@filtersfast.com and I will be happy to resolve this for you.
Thank you,