- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
After discovering the theme I bought 5 minutes prior was not compatible with my webhost, critical errrors, I I directly contacted the seller that there were problems. Turns out they don't care and have a refund policy stating I need to spent my money on another product. As a consumer I am in my rights, the aforementioned problems were not stated and considered a flawed product on my behalf.
Tip for consumers:
Make sure to check for other sites with good themes.
Products used:
A free product from another site, which worked right out of the box.
Lennaert H.'s review of TemplateMonster earned a Very Helpful vote
Lennaert hasn’t received any thanks yous.
Lennaert doesn’t have any fans yet.
Lennaert isn’t following anybody yet.
Empty.
TemplateMonster are a pack of fraudsters. I paid $199 for the template customization service, and...
They scammed me and then fought my CC charge back. No one responds and I am out $40. Beware these...
We regret that you've encountered such issues and apologize for any inconvenience. Restrictions in our refund policy are related to selling intangible copyrighted products. For that very reason, we approach every refund request very carefully and thoroughly. Our Customer Care manager has already gotten in touch with you with the most suitable solution.