I bought a recliner frombthe Colonial Heights Conn's store in January and was in the Hospital for a few weeks from a 3rd degree burn and could not use the recliner,I have a recliner that does not work for weeks now, I have called the store and the warranty company, they could not come until April, The legs will not go up or down, I was so looking forward to re operation with my legs up, When I called to speack to a manager, I spoke with Anna I believe she said there was nothing they could do but boy they want there payment on time for there defective product, Come on Conns better customer service at McDonald's than with you, This kinda a joke right?