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I called Expedia customer service to fix one of the names on my reservation. I was transferred and then transferred and then transferred. Im regretting using Expedia when I could have gone directly through the airlines. 75 minutes later, I am on hold speaking to the 4th person they connected me to so that I can correct a name. She tells me that it will be another 20 minutes because she has to call another department. One hour and 25 minutes later - nothing. No one can help me. I need to go directly to the airlines. SMH
Leilani D.'s review of Expedia earned 5 Very Helpful votes
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