Thumbnail of user leilad31

Leila D.

77713

Contributor Level

Total Points
80

1 Review by Leila

  • MyPerfectResume

6/6/22

I had a very bad experience with this company
First they asked me to enter personal information, then they sent me exactly the same information in the form of a PDF file and I paid the requested fee and that was it.
And after that, I received no service, help or any news, and I was surprised to find that my debit card is reduced by about $ 24 from next month, When I protested, they said that you have already registered automatically and you have to pay, and when I ask them to cancel my membership, they left me the next month not to return the deducted money

Thumbnail of user veronical262
Veronica L. – MyPerfectResume Rep

Our apologies for any misunderstanding; however, all users must agree to our terms upon registration since we display this before submitting a purchase.

To clarify, all of our subscriptions are auto-renewing. We have a continuous billing feature that charges your credit card on file after your trial expires and every month afterward unless you cancel your subscription beforehand.

Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas: the sales page, the payment information page, the payment confirmation page, and lastly, on your welcoming email, which confirms your 14-day trial purchase and a detailed overview of your new subscription.

That being said, we hope that this helps clear out any confusion. If you have any other questions or concerns, just contact our Customer Service Team for immediate assistance using the link provided below.

Contact Us: https://www.myperfectresume.com/contact-us

Leila hasn’t received any votes.

Leila hasn’t received any thanks yous.

Leila doesn’t have any fans yet.

Leila isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user julied1626
5/14/24

I have renews when needed. Prefer not to pay membership of something not being use. Had to make...

Thumbnail of user yiqianchia
5/12/24

They have cheated me of $270 for 6 months, they have not send any invoices emails at all with the...