The concept of the site is excellent. In reality you have very poor business people running the actual deliveries. Shiply also are not straight forward in showing you how to resolve issues and once an issue arises it's very hard to even complain let alone resolve the problem. My items were not on time and also arrived damaged. The seller has sent me pictures of the wheels before they were sent. So I'm assured they were in decent condition. However no care was taken in transit hence my anger. Waited a long time for damaged goods to arrive. End result is... just bend over and take it if something has gone wrong as your willing to take a risk on internet sites you just googled to get a job done