You cannot trust them. I am a pensioner and could not afford the $30 renewal fee. The credit card I had registered with them had expired so I did not update it. However the amount was deducted from my new credit card! How did they get the updated details - I do not know! How dare they act in this way, it should be against the law to deduct from a unregistered, unauthorised, credit card. I have sent two emails, but as expected, no answer. Avoid them at all costs.