Great overall experience. The site was easy to use, and my ordered arrived on time. Depending on the style of shoe and brand I can fit into sizes anywhere from5.5 to 6.5. I ordered a size 6, but couldn't even get my foot all of the way inside. I called customer service, and spoke to a woman about returning the shoes. She sent me a return shipping label and that was it. I'm bummed the shoes didn't fit, but everything else was great. I will definitely shop here again :)
The customer service rep was polite and helpful. I think I was on the phone for a total of 5 minutes.