I have previously enjoyed Ebates, but my number one complaint is that purchases are never credited to your account without having to fill out a form and contact customer service for each and every purchase. I constantly check my Ebates account after making purchases on Amazon, and they are never credited. I have had two fill out a form every single time I want to receive the proper credit for purchase. Ebates, you seriously need to improve your program because you're only going to lose customers this way. Get it together!