Lee T.

Ohio County, United States

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Matchtruly

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“Matchtruly.com sucks”

3/12/23

Matchtruly.com really sucks and believe me they Fake as wrestling and believe me they will take all your money and you Never ever will find a girlfriend off this website because they are stolen profile's and believe me they are and they are phony and they Are Nothing but a bunch of chat bots that is always online 24 hours a day seven days a week always online all the time and if you don't believe me look it up for yourself and you can also put a fake profile picture on your website and you will still end up getting multiple messages and endless chats No matter what you look like and you will see for yourself and why would any of a 21 Year old girl or a 18 year old girl would want to date a 90 year old man Are YOU $#*!ING SERIOUS REALLY?

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SupportTeam M. – Matchtruly Rep Over a year old

Dear Rick,

Thank you for sharing your thoughts and feedback with us!

Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.

From our side, we review each complaint individually and do our best to resolve the problem in a satisfactory way. Also, we do not tolerate the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.

At the same time, if you faced the situation that made you feel suspicious, please don’t hesitate to contact us via support@matchtruly.com, your inquiry will be carefully reviewed and investigated by relevant departments.

Kind Wishes,
Matchtruly Customer Support