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Leen H.

Contributor Level

Total Points
163

2 Reviews by Leen

  • Magick Planet

2/2/23

Ordered on January 20th, order shipped on the 26th and today is February 2nd and this hasn't moved since the 26th in USPS system. I emeiled several times with no help from Isabel. I was told USPS is experiencing delays. This is total BS! I ordered 8 things from different companies and ALL came through USPS with NO delays. My first and LAST time ordering from this company. I have been going to Original Botanica and when I place an order, it's shipped the SAME DAY and it arrives the very next day! I will be filing a complaint with my bank to get my money back from this company!

Service
Value
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Rachel M. – Magick Planet Rep

This customer works for a competitor, She placed an order and her order was shipped within our shipping time frames. She immediately started emailing upon receiving her shipping notification demanding to know where her order was. Due to the many threats and abusive emails our customer service was receiving, we issued her a refund even though her order was still showing shipped.

  • SomethingsPhishy

11/6/22

I do look at other reviews and yes I was one of the ones skeptical to order with all the bad reviews but I can honestly say that I have ordered fish online for years and NEVER have I ordered fish on a Tuesday and they come the VERY NEXT DAY!. Yes I will be back, all my discus were healthy with no issues. I am no relative nor am I getting paid for my review!

Tip for consumers:
Very good!

Products used:
Discus

Service
Value
Shipping
Returns
Quality

Leen Has Earned 3 Votes

Leen H.'s review of Magick Planet earned 3 Very Helpful votes

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