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Lee C.

Contributor Level

Total Points
81

1 Review by Lee

  • Lensieh

2/17/23

I fell for the ad copy for a pair of walking shoes. Total scam.
First Clue: The unfamiliar company same and the deep 70% discount offer should have rung a loud bell.
Second Clue: They sent me an order acknowledgment with a tracking number. After a week, I checked the tracking status for the first time. Status came back written in Chinese. I emailed the Customer Service for an English translation and received a suspicious DHL site. The site indicated I owed $1.29 for import fee. I suspiciously ignored and was sure at that point I'd been had.
My order arrived in the US Mail after three more weeks with unanswered shipping status inquiries.
Third Clue: The shoes were stuffed in a plastic envelope with no packing slip. The quality looked like a kid's "prize" out of a cereal box.
Fourth Clue: Literally no manufacturer logo or seal or tag on the shoes. No size marking on either shoe.
I had ordered a US size 10; they must have been at least size 13.
Fifth Clue: My email to customer service was answered by "Cherry" who said I needed to send her a picture of the shoes and the envelope mailing label to secure a RETURN AUTHORIZATION and return address. I complied.
Sixth Clue: She could not accept a return but her response was to offer a $10 refund on my $50 purchase. I responded why would I want cheap shoes that don't fit for a net of $40. Pls send RA and RA address and issue a full credit.
Seventh Clue: End of any discourse with this company.
Moral of the story: A sucker is born every minute and this was my turn. I should have researched this company before even considering a purchase. The company is described as a disaster on several websites.

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