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Zazzle's terms and conditions are not consumer-minded. Be aware: The terms indicate that any changes to any part of your order must be made within ONE hour of making the order. Shipping cost is extremely HIGH and you only know what it is at the very end, after you've spent enough time on a product that you feel invested enough. Shipping timelines which they've posted as a guide are unhelpful. It was difficult to find a way to contact a member of customer service team and then the information received was incorrect.
Lee B.'s review of Zazzle earned 2 Very Helpful votes
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Hello Lee,
I am so sorry to hear about the issues that you experienced with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin