Lea S.

With Beyond Wonderland coming up I decided to order two items off of rave ready and two off of iheartraves on March 2nd. I quickly got my confirmation email with tracking number for iheartraves and my items came in about a week. RaveReady however, charged my card as soon as I placed my order (only spent about 30 bucks), but I got no confirmation email. The order status on my account just said "order placed", I went online to see if anyone had any similar problems and I began seeing all the negative reviews about this company (which I should've read before placing my order). I sent them an email about 3 days later when I saw my order status had stayed the same asking if there was any way to get an update or tracking number for my order. Only a few hours later did I receive a nice email apologizing for any delay because they were swamped with orders. I did not have any experience with rude or unresponsive employees like I had seen many people complain about in the reviews. About 5 days later I finally got my confirmation email, and my order status had been changed to "shipped". I was excited until I clicked on the "track my order" link that came with the email, to see the item had not actually shipped. It only said that the shipping LABEL had been created. With only a few weeks to Beyond I got worried that they would not actually come on time. But about 2 days later, USPS had picked up my package and it was on its way. Today is March 13th and I received my items, the shorts I ordered are cute but don't fit as well as I had hoped, still wearable though. I had also ordered a pair of leg wraps but only one showed up which is disappointing. It's honestly too much of a hassle to complain to them for one leg wrap. I did not have as bad of an experience as many people have but I wouldn't say I had the greatest either. Shorts are ok, process was a bit worrisome, but overall wasn't too bad. With that said, order at your own risk, but I would stick to IHeartRaves.