I ordered from this site twice. And both time had horrible experiences. The first time I ordered an expensive light fixture. It never shipped and after months and months of no one picking up the phone or responding to emails I disputed the charge. Still never heard back.
The second time I ordered a bed, it never shipped, after a month I emailed about the status. They said the item was discontinued. I'm not sure when they were planning on telling me that. It's been 2 months and a lot of back and forth and I have still not been refunded.