Got my daughter a smartwatch with free earbuds for xmas by Gomoro through this website. Cannot charge it. Cannot connect earbuds to phone. Went to customer service at gogroupie in the end who said it's by usb but how? Wasnt listed like that on website. Even more useless reply. Completely going around in circles and feel like I am repeating myself and getting nowhere. Changing info all the time. Now they say I cant return cos its over the time limit! Its an xmas present! Came in crumpled boxes. Looks like it just got chucked in a bag. And to send back to China? Cost more than item itself anyway! Absolute joke. Wish I could give 0 stars.