Total black mail! The travel agent sent us 2 flights that didn't match up I called back and they called us irresponsible and said its our fault that we didn't call back withen 24 hours, we ended up paying $250 to get it fixed. We requested an investigation and when we called back to see what's happening they said the travel agent reviewed it with us but it was 4 am and she should have noticed it. They are makeing mistakes on purpose to take your money stay clear of them!