L C.

I ordered WEN approx 2 1/2 years ago. I accumulated too much so I called and canceled my next coming order. No problem they said. 3 months later I received another order, I called, they apologized and they assured me I was now canceled. They still charged me. No problem,, just a clerical error so I thought. 3 months later, the same thing. I called. I finally cancelled my credit card that they kept using and charging, so i thought it would end. They sent me another package 3 months later again with a threat letter of collections because my payment was denied! DUH! I called them needless to say ANGRY!. Assuring me to just pay off the last shipment and thy would get it final and closed per a supervisor. Why did I believe them? Anyways now approx 6 months later I just received another package from WEN. They have charged me again. DON'T EVER START! This is by far the worst consumer experience I have ever had!