I ordered a catchers gear for my son's 14th bday said 3-7 days shipping. I emailed them several days later no response, eneded up calling waiting 25 minutes then put in number to be called back. Finally got call back to find out that item is being shipped directly from manufacturer and that they were told that there was a 2 week delay. No one ever told me anything and it was supposed to be a bday present which obviously wont get here on time. Lets see if even gets here. Will never use again.