Layne L.

I had a phone issue and it took a while but it was not their issue, the number they gave me was blocked by an end user. The end user did not fix the issue, so Vonage issued and test a new number. Now the problem is Centurylink on the oregon coast with virtually no speeds and causes issues using their internet/modem for Vonage. Thank you Vonage, shame on you end line user, and Let the real phone companies run business on the NW coast CenturyLink.

I recently signed up for Vonage. I have Verizon on my cell and Comcast/Xfinity on the land line in the city no issues calling the number of issue. I have a vacation location that I wanted to try Vonage. I cannot call my elderly mother in Utah. I get "The number you have dialed is not allocated". Vonage says it is their problem not Vonage with my number, I cannot even talk to the administrators in the care center, get the same message. I call them on Verizon and they have no blocked numbers and had no phone issues. I have been pushed off by Vonage when it is ONLY their service issue, Very sad I cannot reach my elderly mother!