Seems to be a scam, 2 orders placed, no product has showed up for either.
I had placed an order, and tracking information said would be delivered by 3-6 Dec. After no delivery, contacted customer service, and while they did send me a credit against my next order, the products never arrived, as of 19 Dec
I had placed a second order with expedited delivery, delivery promised by 18-Dec. According to the order page, had not shipped as of 18-Dec. Contacted customer service, and was informed that tracking information was not updated, by my order would be delivered. Could not get customer service to give me the actual tracking number however. Products never showed up for either order.
Quite disappointed, as I had wanted the order specifically for Christmas.
While you always get a good response from customer service, products never arrive, and seems to be just excuses and delays.
I never give reviews, but after 2 orders and no product, seems like a scam site.
Hi there Lawrence,
Thank you for bringing this to our attention.
It looks like one of your orders was marked as Delivered today. The initial order should have turned up today as well, so we'll have someone send you a follow up email shortly to straighten this out.