LaVonda H.

I ordered two pairs of shoes for my daughter for back to school. First they didn't come until school started and then I only received one pair of shoes but the worst part is they put the same tracking number on both pair of shoes. So basically it shows I received two pairs even though I only received one package and I'm pissed. I called customer service and they have to do a lost package claim which takes 8-10 business days before I will get any news. I want a refund and I'm never ordering from them again. I'm done with the store totally. I d attached a photo of the box that was delivered today 8/16/18@5:42 and I called customer service at 5:53 to ask. Out my other pair. I believe a store employee stole them. FedEx never received the package. I believe this is nothing new and I'm not the only one this has happened to.