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Do not purchase from this company unless you quadruple check your order. Their customer is by far the most horrific I've experienced by any brand. Their site switched my billing and shipping address which I noticed immediately after the order was placed. They refused to change the address or cancel the order and offered no help and said it was my problem.
Tip for consumers:
I’ll never use their site again. The fact that you can’t change or cancel your order even a minute after placing it, is wrong. Their site glitches and they don’t take any responsibility. I checked everything before I placed the order and checked again after, it wasn’t correct and I never got my package. The customer service was appalling. I was sent from person to person going in circles trying to explain over and over with a new person on What’s app because they don’t have a number to speak
Lauren D.'s review of NastyGal earned 13 Very Helpful votes
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DON'T BUY! They run a scam, saying they shipped your order and it was delivered. But of course,...
