I used Spokeo for the free reverse email search. It stated that it had found it and I needed to pay to see the information. After I paid, I found out that there wasn't any additional information. When I asked for a refund, they gave a partial refund. What a rip off!
Dear Laurinda,
I'm sorry to hear about this. I believe this may be a misunderstanding and would be more than happy to clarify. When you perform a free basic search, we provide details about the networks that we support but do not state that we have found any matches unless we really did. You may be referring to links like "click here to search all 70+ networks" but that really does not guarantee that you will be provided further information as Spokeo does not guarantee full results for every search you perform. I apologize for any confusion caused.
Sincerely,
Spokeo