My young daughter had used my credit card to purchase 3 pairs of shoes in Oct 2017.
My card was then charged in Dec 2017 - each month -> Jan 2019. I personally gave no authorization for this transaction, no signature or voice confirmation. Just Fab performed no verification of card ownership. If they had done their follow up- I immediately would have said "NO". I have since spoken to a JustFab agent - I volunteered to get the call recorded- I made a vocal statement saying that "no authorization was given by me to debt my card £35 each month".
I am a 50 year old man, husband, doctor and I really have no interest in ladies handbags and shoes. I have reported this to my HSBC bank and they have been in contact with the Fraud department as well as UK Business and Trading Standards.
Hello Laurens,
We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!
Best,
Ivy