Lauren P.

I ordered the Nintendo Switch Bundle on Cyber Monday, with a $50 dollar Gamestop giftcard, and a supposed $35 eShop card. The gift card didn't work when I placed my order online. It was valid, but was not applied to the final cost in my cart. I tried 4 times. How can a company in 2018, have a website where gift cards don't work right? I had to wait on hold for over an hour. I was told that I couldn't cancel my order, or be refunded the $50 that I was overcharged. To add insult to injury, "upon reviewing your order, this order did not include a $35 eShop credit". Worst company ever. Gamestop loses another customer, but they don't care anyway. Take your business elsewhere, or risk being ripped-off.