Lauren M.

I purchased a pair of Teva flip flops for $37.99. I loved them and wore them immediately when I got home. I then noticed the original tag from Teva stating MSRP $35. What? I called DSW and spoke to a manager Monica on June 15. She suggested I return them since I was unhappy. I said I wasn't unhappy with the shoes but with the fact DSW charged MORE than the MSRP which I had never seen done before. I asked for a credit. No can do, she said. I then called Teva and spoke to a very helpful representative who said that charging more is "allowed" and that DSW is more expensive than other stores selling their merchandise. Lesson learned. And it's not the $3.00, folks. It's the point of it all.