Lauren M.

This company is an absolute disgrace of a business. Purchased a dress back in March, the dress was delivered and returned within two days of receiving the order because the quality of the dress was poor, was nothing like the description on the website, and quite frankly it was horrible. The return was received with the supplier within five days and I have email confirmations to confirm this along with the proof of return receipt confirming exact dates. This is well within the time frame to qualify for a refund, according to their "terms & conditions" and I am still in the process of getting my refund which has now been escalated to trading standards. The company are refusing my money back to due " COVID19" I hope they go bankrupt after this because they are a shambles! Total scammers selling terrible quality of products, not only are they falsely selling to their customers but they are in breach of their own contract to their consumers.