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I purchased a dress it was to small. I waited forever to get the dress then had to send it back. They didn't refund my shipping and handling and the still charged me to send it back. I ended up spending about 14.00 in shipping fees for nothing. Very unhappy with open sky. Thanks for the link to your policy but please tell me how does that solve the problem that just throughs salt on the wound. The dress didn't fit I sent it back and I'm the only one taking a lose here, I can understand having to pay at least one way but both ways. So I'm still out a dress and 14.00. Like I said bad buissness. Why respond to my comment if your not going to help. Just tring to make your business look good but you don't in my eyes thank you for a unpleasant experience.
Laurena P.'s review of OpenSky earned 2 Very Helpful votes
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Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Laurena! Our sincerest apologies for any inconvenience our return policies have caused you. Customers will not be held accountable for shipping when making a return for an item that is damaged or otherwise not described. For other return reasons, the shipping and return shipping will be deducted. Regardless, we truly appreciate your feedback. Here is the link to our Return Policies for your records: https://www.opensky.com/customer-support?article=2492115