Laura W.

The costumer service at Zulily is very rude now they tried to charged me the shipping cost twice I called and I explained and the guy he just didn't care, he just told me if I wanted to cancel the item that way the shipping was cancel too so I said ok and I had another question about a dress that I never receive and he was like you have to make a complaint to your post office and I was like really and he was like yes after it leaves the store is not our responsibility so he said to complain at my post office so I was blown away, then when I saw my refund it was only for the item and not the shipping so I called them again and the guy said that I had to paid for the shipping and I told him that I had already paid the shipping in the other order so he was like ohh ok maybe the other guy forgot to refund for that but he didn't apologize or nothing I am so upset with this company right now I won't buy anything else from here I would buy children's place and gymbore better.as costumes we don't deserve to be treating like trash we deserve be treating with respect they have to make the costumer happy And not unhappy!
Ps, I will check my bank n see if they refund it cause some of the reviews says that they never got the refund back, and that zulily charged twice for the items.