Laura T.

I bought several items from EBTH. ALL of them took over ten days to ship no matter where they were shipping from. When I tried to call customer service to inquire about one of the orders, "Lainey" my customer service rep just kept cutting and pasting a blurb about the ten day processing time (maybe "Lainey was a poorly written bot and not human lol who knows). When I asked for a manager, "Lainey" said she was blocking the chat. I then decided to close my account at that point and will never buy from them again. There is no transparency as to what is really going on as to where the items are located, and who is actually bidding on the items (like ebay has). Items always seem to mysteriously have a price close to the retail replacement value, especially jewelry lol. Anyway, there are too many other companies and websites to buy interesting items from. I could not be less happy with EBTH. Stay away!