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2 Reviews by Laura

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RawSpiceBar

RawSpiceBar

8/29/17

I subscribed two years ago and ended up canceling a few months later the only way I could: by blocking my card. Before canceling, the few orders I received at all were 4-6 weeks late. I was asked to change my payment option twice, and the subscription fee was increased each time, without warning. I was also double charged. When I contacted customer 'service' about these issues, it was radio silence for two solid weeks. Then a perfunctory promise all would be fixed. Two weeks and several more inquiries from me after that, still nothing. I blocked my card since there was no option to cancel, and weeks later received double the spices from a few months previous as 'recompense'. Now, two years later, I received an email asking why I canceled. I kept my answer brief: the only company that has treated me worse was one that actually defrauded me. The response was that made them laugh, and could they send more spices to make it better. Well, I'm glad that knowing another company stole my money and information so that I had to close my bank account and open a new one was so amusing, because I just had to share my experience with everyone here.

Tee11

Tee11

1/11/17

Same problem as others, ordered a shirt and never heard from them again. In the meantime, I got my bank to do a fraud investigation so I can get a refund. I then contacted Shopify, which processes Tee11's payments, to let them know of the scam. They took it very seriously and have opened an investigation. Recent comments on Tee11's FB (https://www.facebook.com/tee11dotcom/) have even more comments from scammed customers. Scam advisor (http://www.scamadviser.com/check-website/tee11.com) seems to indicate the company is in OK. I sent all of this information to the BBB and they asked me to file a complaint with the FTC here: https://www.econsumer.gov/en/GettingStarted/1?NextQID=1&SubID=1#crnt
I'd encourage others to file complaints with their bank, Shopify, and the FTC as well.

Laura Has Earned 5 Votes

Laura S.'s review of RawSpiceBar earned 4 Very Helpful votes
Laura S.'s review of Tee11 earned a Very Helpful vote

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