Laura M.

Do NOT buy from JJs House! Ordered a "custom size" dress for my granddaughter to be a junior bridesmaid. Measurements were taken by 2 different seamstresses following the instructions on the website. Measurements were triple checked by each seamstress. The next day the order was placed, again triple checking that correct measurements were put on order. Dress arrived with a bust measurement that is 2 inches smaller (24 inches i stead of 26 inches) than ordered, AND dress has an obvious snag in it. Customer support acknowledges that "manual production errors do occur" but refuse to accept responsibility. Only offer is a 40% refund and to have dress altered on my own. Unable to alter dress to fit because it is 2 inches too small! This company is unethical.