Laura M.

In one word WOW! My horse went lame Tuesday, and in panic I rang round a number of tack shops urgently looking for some advice and a quick fix. After being given the fob off from several so called Tack Shops (all too busy to help me - more like filling their pockets), I spoke to Anne at their Head Office. Bless her. She spent over half an hour talking to me about so many dressing and boot options. I placed an order with them at 4:20 Tuesday, and incredibly they delivered a well packed box of lotions potions and turnout boots before 9am Wednesday. What can I say! My horse is at grass and on the mend. I cannot rate this company highly enough! When I rang them to say thank you I also pointed out that I had read some poor reviews about them. They are, like any company, going to have to deal with unreasonable people (such is life) and face bad press. All I can say is read between the lines. They have over 70,000 positive feedbacks on ebay, and a handful of (what appear to be spiteful people on here... I say that as anyone who keeps posting time and time clearly has an axed to grind)
They helped me (and Nutmeg) and that is all I need to know. Thanks Anne, and pass on my thanks to everyone else there who got my order to me in such good time. Keep up the good work x