I used Jobscan at the advice of my career coach at the University of California San Diego Extension and found the services to be very helpful. I received a job offer and didn't need the service anymore. I forgot that I had a subscription until they emailed me about the bill. I emailed them right away that I would like to cancel my subscription and the support team immediately came back and said they would refund me for the next billing cycle. Good on Jobscan!