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Laura B.

Contributor Level

Total Points
84

1 Review by Laura

  • Lyft

11/9/17

On 11/4 I used Lyft for the first and last time. I set up an account and ordered a ride from my home in Hillsboro, OR (next to Portland) to a Winery in Hillsboro (15 minute drive from my home). Driver was super and the ride to the winery was perfect. Later in the evening I logged into my app to order a ride home and was very surprised to find that I was now "not in their service area". Lyft provided the 8.5 mile ride one way - but was unable to get me back home. I set up an Uber account and got home via Uber. To compensate me for the inconvenience, Lyft offered 2 $5.00 credits for separate rides. The credits expire in one month. This doesn't help me at all and I asked them to cancel my account. It took 3 emails to get them to agree to deactivate my account. Not a fan of Lyft.

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