This is the short version of this mess. I made a purchase that was very simple. Shipping charges were $9.99 on my order. Waited about 1 week and some days before my order arrived. It was initially shipped through ups and transfered to usps for delivery. When I finally got my shipment there was 1 regular size package for an order of 9 items. So I immediately start making calls firstly to 5dollarfashion. I left a message and no one replied. I contacted ups and usps to see if there were any delays and lo and behold I was told there were no delays. So I contacted 5dollarfashion again and left another voice message with all of my info, and again no reply. I contacted paypal and this mess have esculated to a claim. On the opposing end they've reached out to paypal. Wtf! I will never order from the company again. Now I'm stuck and waiting for paypal to make a decision on whether they will issue a refund on the non delivered items plus shipping.