I was incorporated in 2009 for a fee of $936.41 by Legal Zoom. I paid for Legal Zoom to be my RA for the past 4 years, another $159.00 each year. This year my credit card that I used to originally make the purchase was charged another $936.41 without my authorization. I have since been in touch with both the credit card company and Legal Zoom. The credit card company is investigating and the supervisor at Legal Zoom is telling me in fact my card should not have been charged without my knowledge. If my card is not credited I am seeking legal council about my next steps, and it is not with Legal Zoom.
Hi Larry, we couldn’t be more apologetic about your experience with LegalZoom. When we make a mistake we want to fix it. We sincerely apologize that you experienced us at less than our best. I would like an opportunity to make things right. Please contact me directly at help@legalzoom.com.