Well, I dont know about other sites, but this one is okay. I like that I can call whenever I need and there will always be someone to help me. The message feature doesnt seem to be that helpful though because it always takes them so much time to answer a damn question. Whats the point of messaging you're writer if he or she replies after a couple of days? If I need to clarify something, I need it asap and not seven day later.
Thank you for your feedback, Larry! Unfortunately, some of our experts work in time zones that may differ from that of a customer. If you need to make sure that the writer gets your message, give us a call so that our support team can contact the writer directly and let them know about your concerns.