Sold a file of a ship that ended up on Shapeways. I asked to have it removed they refused even when the Mr Garry Stair admitted it was my work. Talking with them just seems like you're nothing they change their policies to whatever they want. So it's all about money to them not honor, respect and doing the right thing. This guy buys a files so called fixes it and steals it. So if you give a file to Shapeways don't be surprised if they steal it. Everyone we contacted Steve below I'll post his response - no surprise! Please stay away from Shapeways they will steal your work, files and not do the right things to fix problems. Originally I asked them to remove the files and they made me run through hoops so I did. Sat there and laughed at me the whole time - I'm posting those emails as well. Who this hurts? My family in this desperate time this project was for them, to feed them and now stolen by Shapeways.
Hello Larry,
My name is Steve with the Customer Success Team, and I would like to help you out with this issue to the best of my ability. But be aware, similar to amazon, we are not in control of what are 3rd party resellers sell on the website but Shapeways as a corporation would never "steal" someones design for we highly value IP. Can you please reach out to me at VIP@shapeways.com to see what I can do to assist?
Best,
Steve