Ordered two small items which were allegedly in stock and ready to ship. My CC was charged right away, and over 11 days later, I still only have a UPS tracking # which was generated by their "warehouse". I have requested the order be cancelled and the customer service representatives refused. Note, this company simply seems to be just a reseller, as a wholesale only company named Essco actually generated the shipping label and is the "warehouse" they refer to. (See www.Essco.net) Don't get ripped off, buy somewhere else and avoid the headache.